RSA Case Study
RSA Group removes 4 months from its FP&A process
Use Cases
  • Planning and budgeting

 

  • Workforce planning

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  • Zero-based budgeting

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  • Activity-based costing

  • Tax modeling

Challenges
  • Tedious nine-month planning cycle with a spreadsheet-based process

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  • Siloed, functional fragmentation across the company

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  • Product proliferation at a high cost

  • Issues with data quality; e.g., spending significantly more time cleaning data rather than providing insight to key stakeholders throughout the business

Solution
  • Implemented connected planning on the Anaplan platform in just five weeks

 

  • Rapidly replaced onerous spreadsheet-based processes for financial planning, expense planning, and workforce planning in contact centers

Results at a Glance
  • Reduced complex planning process from nine to five months, with planned reduction to three months • Workforce planning team, experienced a 50 percent improvement in productivity

 

  • Provided improved decision support to business users

 

  • Better planning that improves both customer service and financial results

 

  • Business ownership of connected plans, instead of just finance ownership

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