Anaplan Customer Success Consultant – UKI, DACH, Nordics

Opportunity:

We are looking for experienced, certified Anaplanners to join our Customer Success Team and deploy their knowledge and skillset across a wide range of industries and use cases within our growing customer portfolio. We put the customer at the centre of what we do, and enabled by a tremendously powerful Connected Planning platform in Anaplan, we seek to enable our customers to improve decision-making by gaining transparency and visibility through business-owned models and turning response time into real-time, to make better decisions to enhance their businesses.

We have immediate full-time positions available in our Customer Success teams located in the UK, Ireland, DACH and the Nordics, with applications accepted from any similar time-zones.

 

Key responsibilities:

  • Working within our Customer Success team to deliver high-quality Anaplan solutions for our customers within expected timeframes and on budgets.

  • Ability to take a consultative approach by listening to customer needs and crafting a shared vision for a solution.

  • Nurture relationships with client personnel at the appropriate levels. Monitor progress, manage risk and ensure key stakeholders are kept informed of progress and expected outcomes. Manage expectations of client service delivery. Create long-lasting relationships that run beyond our project delivery.

  • Exposure to diverse business environments and managing customer expectations.

  • Innovate and deploy latest Anaplan product enhancements alongside our internal knowledge base. Share learnings with peers.

  • Communicate effectively and openly with both Bedford & Anaplan colleagues.

  • Actively engage in business development initiatives while not working on customer engagements.

Key pre-requisites:

To be successful in the role, you must possess the following skills:

  • A background in financial/multi-dimensional modelling.

  • 1+ years’ experience of end to end model building with Anaplan. Certified Model Builder.

  • Demonstrated the ability to effectively build new Anaplan applications under own guidance.

  • A track record in effectively supporting live Anaplan models for a platform user base.

  • Excellent presentational, client relationship, and communication skills - both internally and externally.

  • Excellent communicator with a natural aptitude for consulting.

  • A high level of professional maturity, responsibility, and motivation.

Company Policy Statement

 

Please note the company’s preferred selection method is to use a combination of interviews and by inviting potential candidates to one of our assessment centres.

 

Please further note that to protect the Company’s legitimate business interests, and the interests and wellbeing of current staff,  the Company reserves the right to lawfully undertake proportionate pre-employment checks and ongoing diligence both before the commencement of your employment and periodically during your employment.

© 2020 Bedford Consulting.